Over 1000 Five Star Reviews
We love our new outdoor furniture !! It was definitely worth the wait. John delivered the furniture and he was amazing. He arrived on time and was very respectful of our home, when moving large boxes through the house to the back courtyard. I would highly recommend John and the Lavita team. Thank you ????
Great service, friendly, helpful, amazing products
Excellent service from Scott. Advice on fabric choices, availability and options. Very impressed with no hard sell
Zara was Lovely friendly and helpful
Scott has been awesome, his consulting skills and customer-orientation ensured that we returned to Living UNLMTD for our dream lounge set. Thanks heaps from us :-)
Excellent customer service, staff are very friendly, from the first phone call I spoke to James he was extremely helpful over the phone and when I went to the store to see the products James went above and beyond to show me the items I was interested in. I would highly recommend Lavita the products are amazing and so much to choose from. Valerie
José was not only thorough and knowledgeable in his approach but also very personable. Highly recommend.
Brilliant 5 star service from my original enquiries to purchase , brilliant product with brilliant aftersales service even 3 years later when I needed a replacement cushion ( no fault of my gorgeous couch)nothing was too hard or out of the question. Yasmin ( Salsbury ) was exceptional in her commitment to help me and her communication in seeing the job through to me being 100% happy with the end result . She made a promise and totally delivered . Couldnt be happier or more grateful ????
A very positive experience at Lavita Outdoor Furniture, special mention to Sorei who had incredible product knowledge and his customer service skills were the difference to close the sale. Strongly recommend this business and the customer focussed team.
Very helpful team and fantastic products made to last and comes with piece of mind warranty. Cameron was very helpful in finding us what we needed and able to get it to us very quickly. Definitely recommend.
Very friendly and helpful staff. The experience was very pleasant and easy. Lydia was very well informed about the product I was interested in and Yasmin was very efficient in processing our order. Great experience.
John came and helped with the selection Of a dining set and offered a good deal on the price. I was very thankful for his gracious service.
Best customer service you’ll get anywhere! Shopping here was a breeze staff very helpful
I have bought furniture three times and every time my experience has been exceptional. The furniture quality is outstanding and the customer care is next level.
Thank you Yasmin for the wonderful service yesterday. You made the ordering process so easy, Would definitely recommend Lavita furniture at Salisbury.
We were very happy with the service we received - top class and highly recommended
After spending several weeks researching pool lounges online from regional NSW we found exactly what we were looking for at our daughters’ in Melbourne over Easter. I spoke with David Kim at Levita Alexandria and arranged purchase and delivery of the Noosa series lounges to Port Macquarie. David impressed me with his professional, knowledgeable and very cooperative approach which made our ‘complicated’ arrangement very easy and relaxed. I have no hesitation in recommending him.
Nice and friendly service with great knowledge of the products. Good quality furniture at an affordable price.
Amazing products, high quality and fantastic customer service from Mauro and Jose. Very happy with my service and can't wait to go back again. Top level customer service 5/5
Extremely happy with service and price. The outdoor furniture at Lavita is the best we've seen after shopping around for months, and best of all NOT made in China Paul & Margaret
Very high duality for outdoor lounges! Very good service !
Very good product at a good price. Helpful and friendly sales staff. Delivered by efficient guys in a few days.
We had a wonderful experience with David. He was extremely helpful and very friendly. He was able to assist us with exactly what we wanted and even went above and beyond with some “lemon” styling. A very positive experience. We will definitely be returning!
Brook was quick and efficient with her follow up and provided us with great service. Thankyou Brook
Great in store service and delivery team was fantastic. Had our dining suite for years now and we still love it. Easy to clean and looks amazing!
Very helpful
Superb service, Shohrat was very helpful and detailed in her information. We are very happy
John from Lavita Outdoor Furniture at the Salisbury store was very friendly and knowledgeable. Exceptional service.
We walked in and we were instantly greeted by Shourat, who was a delight. She was patient as she went through the different hides of leather and configurations. She was very knowledgeable and made the process seamless. Thank you Shourat!
What an amazing experience I had at Lounge Living Auburn! Their lounge is quality with price. The staff is so knowledgeable. Great customer service. Walked out with a happy experience. I will recommend their service as commendable.
Great team and service. Our furniture arrived and looked good, but the delivery driver pointed out two chairs were slightly wobbly so Lavita replaced them within a couple of days with no fuss. Thanks!
Great quality. Great service.
Very helpful staff and honest comparison of products. Looking forward to our new outdoor furniture!
Great service. Thank you Mauro and Jose for your amazing customer service.
David was an amazing salesman. Very knowledgeable on the products and accommodating to our needs. Store had a great range, excellent value and ask for David, he’s the best.
Ben was great. We rocked up and not long after had to take an important call. This lasted 20 minutes. During this time Ben kept an appropriate distance, was friendly and professional. We ended up buying the outdoor lounge mostly due to Ben's assistance.
I have purchased from the store now twice, and the furniture has been top-quality. The staff are friendly and very helpful. Thanks guys.
Very helpful and knowledgable.
So easy great service
What a brilliant sale experience from Jose Alexander NSW. Thanks for the professionalism and product information as well as answering all our questions about the lounge. We need more sale personnels like you. Very much appreciated:-)
Thanks for showing us and explaining all the details John. Thanks for your patience.
Great products and great service, thank you to the team
Good service by Mauro, great product.
So happy with my purchase. Great selection.
Excellent service from the team.. very helpful and accommodated my delivery request for my last minute purchase. Absolutely Loving my new outdoor lounges . Thanks guys!!
I experienced wonderful sales and customer service from Jose and the Lavita Team! I would give them more than 5 starts if I could.
Purchase a 2 Lounges a Buffet and outdoor setting from this place and quiet impress with the Sunbrella products they sell comparing price to other retailers the quick dry inserts and salt resistant frame with Sunbrella fabric that I have tested with bleach to clean Don’t waste you money with other products go and see the range a Lavita furniture Alexandria
James followed up on our interest in a sun lounge set and went out of his way to negotiate a better price and delivery fee. Great service and a professional approach to customer service!
Great service - The outdoor set arrived and looks amazing. Thanks
Our Sales person, Brooke, was attentive, polite, was able to answer all questions in regards to the furniture and helped us make a decision that we were very happy with.
Thanks for your assistance and making our decisions easier!
Yasmin Morris. My first contact with her was via phone inquiry. The inquiry related to a purchase we were very Interested in purchasing, however was not in stock. Yasmin immediately made arrangements for a sample of the stock to come to the Salisbury store ( within days). The suite was not exactly what we had in mind, however Yasmin gave us the time and space to browse the many other suites available. Her bright personality made it a pleasure to business with her. Yasmin was able connect and understand our needs for the outdoor space we were creating, giving options and choices. We purchased what we needed and were thrilled at the whole experience. She was an awesome sales woman.
The representative was such a patient worker who helped us make the right decision on purchase. She was such a lovely person. Thanks for all your help. I will return just for her customer service skills
Mauro was absolutely fantastic at helping us pick the perfect lounge for our outdoor area. He was very knowledgeable with the whole range which made picking our lounge easy
Great service & communication with a smile. Clearly new the products he was selling. Thank you
Great service, staff took the time to go through our options, gave us time and space to think about it. Quality made foam and fabric for outdoor furniture. Most comfortable outdoor sun lounge we've ever tried. Bought some furniture and would definitely go back.
Excellent service
Fabulous service on the day Yasmine was so knowledgeable and so great to deal with we really appreciated her help.
Just before Christmas I had another delivery from Lavita for an outdoor lounge and I absolutely love it. Sunny opened my eyes to another couch, that is definitely much better than my original thoughts. Sadly I couldn't get one of pieces up to my apartment, due to the length, however John and his partner tried so many different ways to get this through the stairwell. I could not thank the both of them enough for trying. Even though I have half the lounge and the ottoman, i know i wont be where I am forever but the lounge is such quality, it will be at the next place as it is also a style that wont date. Anyway, I am so happy and I am thankful for such a persistent delivery team. The fact that you tried was more appreciated that you realise.
Very happy with my furniture good service received from staff Aifa and Jordan who went above and beyond to make sure we receive our delivery on time.
I was so happy with the service provided by Adrian Krygger at Lavita outdoor furniture Mount Waverley store, bought the Savannah outdoor furniture with 3 seater, 2x seater and the coffee table, I am waiting for one single chair that Adrian stated that will be available sometime in January. He was very kind enough to get the chair down to Mount Waverley store for me to collect when it’s available. Thank you Adrian for all your help.
Great service. Very helpful over the phone!
Great customer service and knowledge of there products
Service was AMAZING!! Great value for money! Can’t wait until we get our purchases delivered. The lady who assisted us was so helpful. Her name started with L (Lavinia?) and she was a little blonde lady. Sorry I forgot her name but she was the best.
Great experience buying our new outdoor furniture from Lavita. The lady who looked after us was fantastic - great, friendly service. Recommended
Great Service. Highly reccomend
Fantastic service and great options. Highly recommend.
Good place to shop, the staff is extremely helpful , and they have good product knowledge , will designate recommend to my friends
How great to enter a shop where they greet you with a smile and hello. Very easy to deal with, great selection of outdoor furniture. Definitely worth shopping loved everything thank you ????
Roy was very helpful, went above and beyond to make sure that the desired items would be delivered in a short period of time. Impressed with the great quality and range available. Highly recommended
Very helpful staff!
Shohrat was very professional and helpful in assisting us with the purchase of our outdoor lounge. We would recommend this store that has a great range of outdoor furniture.
We recently visited Lounge Life / Lavita as we were looking to purchase an indoor and outdoor lounge suite. We were pleasantly greeted by Deepa as soon as we entered the store. She pointed us in the right direction and was always available when we had questions. Nothing was ever an issue and she was only too happy to accommodate our needs. When we were ready to proceed with our purchase Deepa handed us over to Yasmin who also went over and beyond. Her customer service skills and knowledge was second to none. I would highly recommend this company to anyone wanting a great quality product with service to match. Thanks again Yasmin and Deepa. ????????
David was amazing!! He was soo helpful when I went into the store to purchase an outdoor lounge for our pool room. He was able to help me with measurements and even assist with choosing the right colour to match in with my home. Thank you!!
Visited Casula store. David served us, he was extremely helpful and all our requests were answered promptly. Nothing was too much trouble, he was polite and knowledgeable. A great experience visiting and purchasing here.
I found the shop assistant to be very helpful with what we were looking for. And it resulted in a sale
Jose is an excellent salesperson. He is knowledgeable of their products and patiently worked with us to get best solution for our needs.
John was super helpful and lovely to deal with. He made our purchase an enjoyable experience. Thank you!
Lydia and team were very helpful. Lots of choice in outdoor furniture. Recommend a visit.
Great service!
John was very friendly and the price was reasonable.
Good advice and competent service. Thanks.
Great service and friendly staff!
Excellent service and products
We visited Lavita showroom at Salisbury QLD twice and on both occasions the sales team member Lydia looked after us with patient and courteous manner. Also thumbs up for Yasmin and John for their assistance. Excellent customer service at Lavita Salisbury showroom.
Very helpful staff and great products
Friendly service with good knowledge of products
Absolutely stunning pieces and well priced for the quality. A big shout out to Yasmin, 5 star service and made the experience a top shelf one ????
Excellent and efficient service. Thank you.
Great service, great product. John was incredibly helpful. Thank you.
We bought the Savannah outdoor lounge suite today at the Brisbane store. Scott was extremely helpful and lovely to deal with. Delivery time is 2 to 3 weeks, so can’t wait to get our furniture. Thanks to all the team who were all very welcoming.
Salesman was fantastic, thanks Scott. You really made the process simple and worry free
Our experience at Lavita when looking at outdoor furniture with Kiarash was excellent. He was friendly, courteous and knowledgeable. He showed us several items and explained their features in detail. His assistance helped us to decide and buy what we need today itself! Thank you Kiarash.
Fantastic service , very knowledgeable great price .. so helpful I would definitely recommend .
Awesome service. Looking forward to the arrival of my outdoor lounge
Great friendly service ,explained the product very well ,all its features and benefits . Jose was extremely helpful. I'm also happy with the quality of the product that we purchased . iMy husband and I had a wonderful experience at Lavita furniture. Thank you again Jose much appreciated !!
Great job people
Great team, great prices and excellent service thanks Jose
Staff are friendly, efficient, and accommodating. Showroom is easy to navigate
Well looked after Good range of stock
Adrian was extremely knowledgeable with his products. Very professional polite and helpful ???? Can’t wait for my outdoor sofa to arrive !
I was recommended to Lavita by a great friend. She owns some of their outdoor furniture and knows its quality. My in store experience with David was wonderful. He knows his stock (which is exceptional quality) and has an understated yet helpful and warm approach to sales. Zero imposition, and a great range of quality furniture. I took business cards because I am going to recommend this store to all of my friends who are in the market for outdoor furniture.
Excellent customer service, and lovely outdoor furniture! They helped me decide what to buy, and organized delivery to me in W.A!
Shohrat was super helpful and made my decision a whole lot easier Thankyou
Kiarash was very knowledgeable and a pleasure to deal with. My wife and I were very impressed with him. Great salesman!
The team were fantastic, particularly David who helped me select the right setting for our purposes. Talked me through all the options and did a great deal. Delivered 4 days later! Great quality and fabulous service. Thanks so much!
Answered all our questions and showed options. Great service.
Great quality, great service, great price!!! Jose was very personable and patient while helping us with our outdoor furniture. Worth making the trip to the showroom.
Great service.Very informative and helpful and great products. I would highly recommend their furniture.
Jose was amazing . He answered all my questions and I was impressed how he knew the weight limit. Many other places have no idea. He explained everything thoroughly and was so polite and friendly . We need more Jose’s in the retail industries. His a big asset to this company.
Excellent service and products thank you
Roy was polite and professional and made our shopping experience very easy.
Dealing with David was a pleasure, I would definitely recommend visiting Lavita if you’re interested in quality furniture and friendly service.
Lovely sevice and the outdoor setting we purchased look just like the one advertised. Great price thank you.
Furniture looks great. Delivery drivers were so helpful and lovely. Thank you for your service
Great customer service from David in Alexandria friendly and efficient
During my shopping experience at Lavita Furniture, I had the pleasure of interacting with David, the salesperson. I found him to be highly knowledgeable about the products and, most importantly, genuinely helpful without being pushy. He guided me through the options, allowing me to make an informed decision. David was patient in answering all my questions and helped me get the best deal on the Manly White Outdoor furniture.
Excellent service
Great service
The customer service from David was fantastic and the selection of outdoor furniture was great. Definitely worth visiting the showroom and will buy from there again in the future.
The moment I saw this shop, gives me the vibes to buy my outdoor furniture. The price is great and I hope it last forever, it's a 3 seater leather couch and just perfect for our deck beside the pool, such amazing people!
Brooke’s knowledge of all products is fantastic. Thank you for making our purchases such a breeze. Highly recommend Lounge Life Dandenong to anyone looking for quality furniture.
Great customer service ... good product knowledge, useful advice and quick quote generation. Ordering was made very easy and all options for delivery & set up were clearly outlined with relevant pricing. Highly recommended.
Brooke knew her stuff, was honest and gave good advice. I would do business with her again.
Wonderful team who were quick to help us find the perfect outdoor setting for our entertainment area. We received confirmation in less than a week that our pieces were transferred to the Brisbane warehouse and that we’d be contacted soon for delivery. Thanks for your help Scott - we cannot wait to get our new furniture!
John was amazing to deal with. His service was impeccable and was very knowledgeable. Thank you John
Excellent service. Helpful, friendly, swift to respond to queries and willing to seek answers to tricky questions. We had been looking for a square, cantilever umbrella online and in stores for about 6 months.. Finally today found 'Lavita Outdoor' online, where my questions were rapidly answered, resulting in a quick trip to their showroom confirming ease of umbrella operation and decision to purchase. Now anticipating delivery and a relaxed summer!
I would recommend anyone requiring a new lounge to speak to Puja. She was very helpful and knowledgeable and has excellent customer service skills. It was a very pleasant shopping experience.
Great service, efficient and helpful
Great customer service!!
Great customer service and spending time with me to discover the right furniture that suited our needs.
Yasmin was very helpful on the phone yesterday and Scott was fantastic today helping me find outdoor furniture I liked.
Jose was very informative and knew all about the products he was selling, from the manufacturing of the frames and the quality of the foam used in the furniture. Great service !
Fantastic customer service! Zara from the Salisbury store was so friendly and helpful, and super quick to email me back with requested information. She explained everything and made the ordering process so simple. A shout out to Tyler also, who helped me out in Zara’s absence. What a fabulous team .. I would certainly recommend them ????
Amazing experience! Shohrat was very helpful and insightful .Best service I’ve ever received in any retail store in Sydney!!!
We purchased a new outdoor table and chair setting and outdoor lounge from Lavita Furniture Salisbury. The staff were all great and the products are exceptional quality - after extensive searching elsewhere, we managed to find exactly what we wanted at Lavita. What was extra special was that we needed to undertake a renovation to our outdoor space ahead of the delivery of the furniture. Yasmin and the team were really happy to hang on to our purchases until we were ready for delivery (and this was weeks - thanks Yas!). When we were ready for delivery, Yasmin sorted the delivery for us straight away, and the crew installed and set up our new purchases then took all the empty cartons etc away. No need to even do a dump run to the recycle plant. I can highly recommend Lavita Furniture - go and chat with Yasmin, she will sort you out.
Great service from Jose! Very informative without being pushy
Great service the staff really took care of us. Thank you again
Jose was very pleasant to deal with.
We found Sofia to be extremely knowledgeable about the products. Sofia was easy to talk to very helpful made sure we got the correct size setting for our deck and ensured we got the best price. We would recommend Lavita Furniture and Sofia to our friends and family.
Awesome service and product! Great value for money
The team are all so helpful and knowledgeable
Couldn't ask for better service great help answer all questions about product service be back again AAA±++++++++
Answered all of my questions thoroughly and had great product knowledge.
Jose was extremely helpful in making me decide on must suitable product to purchase and was very friendly throughout the process.
Have purchased from Lavita several times, great team to deal with and the furniture is alway's top quality. Will buy again.
Amazing service and really happy with the quality of the products. Highly recommend
They were extremely helpful I would come back again.
Jose was amazing.
Great experience overall. Good collection, friendly staff. Shohrat, who helped us with our purchase was amazing, seemed to have good understanding and experience, and helped us with our decision making.
Jose was professional and very helpful. Would definitely recommend. The product range is good too.
Easy to deal with. Great products with quality finishes.
Raymond was the perfect salesperson - not pushy and gave us all the info we needed to make our decision to purchase. Looking forward to our new furniture arriving!
Nice furniture, reasonable price, good customer service!
I drove two hours to get to Lavita Outdoor Furniture. I was greeted by a lovely young man named David. I had looked at their lounges on-line but thought it best to come into the store and try them out. David was very happy to show me around and new his craft. I advised him exactly what I was after and he showed me a lounge suite that would suit my house as the space was not very big. I ended up buying the lounge David recommended and was able to try it out in store. It is so comfortable and exactly what I was after. As we went downstairs I asked about the outdoor furniture, once again David was a fantastic help and I purchased a 9 piece outdoor table & chairs. The transaction went very smoothly. David explained about shipping & time it would take for my lounge to be made & how long before I receive my purchases. I left the store extremely happy and give credo to David for his outstanding customer service. I would definitely buy from them again.
Great customer service, great showroom, great products. Lots to like.
Yasmin was so helpful & patient, so friendly & thorough. She explained all options clearly & also wrote up a very concise & easy to understand quote. She is a pleasure to deal with.
Puja was very helpful Very quick and professional
Excellent 'no-drama' service from the moment of 'live chat' contact with my questions answered on the offical website to shipping after Easter for my outdoor lounger set. I love my aesthetically pleasing yet practical umbrella shade (I think the alan key and pillar were missing from my installation pack but luckily I have the tools required at home) And it's definitely a bonus answering my question after-sale! Thank you Yasmin from your happy customer. Even the delivery driver & mover was nice and friendly. I'd love to see Lavita release a new product - your own brand's outdoor lounge cover :)
Great service from James, thank you
David was professional, helpful and efficient.
Fantastic in every way. Shorat walked us around the store on an iPhone tour. Looked at and discussed products. Order then placed and delivered today. Set up now here’s a picture.
John was very helpful and also efficient in processing when we made the purchase. He also respected our time line which was appreciated. Thanks for extending the Easter sale for us.
I wanted to see these products in store after seeing them countless times in my social media feed. So glad I came in to test the comfort. I had my heart set on one particular model but after sitting with another for a while I changed my mind. All my questions were answered well by David who provided excellent customer service. Although we aren’t ready to purchase in full we’ve secured our choice with a holding deposit and we’re looking forward to a relaxing and comfortable summer.
Great customer service. Brooke was very helpful.
Absolutely stoked with the service I received by Brooke. She was super helpful, knowledgeable and I can’t thank her enough. Love my new outdoor set, it’s stunning and will be shopping at Lavita again! Thank you ????
David was most responsive and helpful. He knew his product range and made an interstate purchase easy.
What a wonderful Company to deal with especially David. Love my new deckchairs . Highly recommend this wonderful company
Brooke was a pleasure to deal with and looked after us while we looked at different options. We will be back to order more furniture soon, love the look and feel of the Lavita furniture.
I think her name was Tina (not sure) she was so knowledgeable of all products on the floor that it didn’t take us long to decide on our choice. She provided appropriate and timely information when required while allowing us time to ourselves to decide on what we wanted. Can’t wait for our goods to be delivered.
Great Service. David was very knowledgeable of the product range and guided us through choosing the right products for us. The outdoor furniture products are high quality and affordable.
Great quality outdoor lounge, helpful service and prompt delivery. Very happy with our order.
As soon as I walked in I was greeted by David, Answered all my questions was very clear and helpful, Great customer service!!!
John was very professional and eager to satisfy our needs. He was willing and eager to answer our questions and to ensure all our questions were answered.
Sales advice And support was great. Online Ordering system is very easy to access and make payments & track order.
Great service, Liam was super helpful and gave us all the information we needed to make a purchase on the day. Would highly recommend to anyone looking for furniture.
The outdoor furniture in beautiful and has a five year warranty. Team members were helpful and accommodating.
Top product and top customer service to match. Knowledge of product, genuine interest in our requirements, and gave us privacy to take our time discussing what we wanted to buy.
Knowledgeable salesperson
Great service and quality furniture!
Very happy with the customer service from John at Lavita, Mount Waverley … he was very pleasant and helpful. I haven’t taken delivery of what I’ve purchased yet but after seeing them and trying them out in the showroom, I’m sure I’ll be more than happy with everything. I’ll add a photo once I receive them (if I’m able to).
Brooke was incredibly helpful with our new purchase.
Very helpful and easy to deal with. Great range of high quality outdoor furniture in Sunbrella fabrics
I could not ask for better service. Ordering online was amazing, the sms to give you an idea when they would arrive, the phone call to book my delivery was brilliant and the deliver drivers were on time and professional. I love my new outdoor sun lounges. Very happy with the entire experience. Thank you Lavita
David and David were friendly, helpful and accomodating to our situation. They made doing business with Lavita really easy.
Great range of products. Terrific service
Thank you very much Shohrat for the amazingly quick and easy FaceTime tutorial on how to use out new Sanctuary Outdoor Cantilever Umbrella which is such a beautiful and practical piece of outdoor furniture! I can see us spending hours under the shade …
I purchased my outdoor sofa today and am expecting delivery soon. So far my experience with the company has been excellent. David (the manager) is very personable and professional. From selecting the item through to sorting the finer details and then purchasing, all was easy and very well handled. Excellent so far, I look forward to receiving the sofa.
We were looking for some new loungers for the pool and Lavita had a terrific selection and the warehouse had samples of each type to try out. We received excellent service while we were at the store and after ordering them the shipments came sooner than expected with great communication. We are enjoying the new loungers and look forward to using them for years to come.
Great service and Great products
We love our new outdoor furniture !! It was definitely worth the wait. John delivered the furniture and he was amazing. He arrived on time and was very respectful of our home, when moving large boxes through the house to the back courtyard. I would highly recommend John and the Lavita team. Thank you ????
Great service, friendly, helpful, amazing products
Excellent service from Scott. Advice on fabric choices, availability and options. Very impressed with no hard sell
Zara was Lovely friendly and helpful
Scott has been awesome, his consulting skills and customer-orientation ensured that we returned to Living UNLMTD for our dream lounge set. Thanks heaps from us :-)
Excellent customer service, staff are very friendly, from the first phone call I spoke to James he was extremely helpful over the phone and when I went to the store to see the products James went above and beyond to show me the items I was interested in. I would highly recommend Lavita the products are amazing and so much to choose from. Valerie
José was not only thorough and knowledgeable in his approach but also very personable. Highly recommend.
Brilliant 5 star service from my original enquiries to purchase , brilliant product with brilliant aftersales service even 3 years later when I needed a replacement cushion ( no fault of my gorgeous couch)nothing was too hard or out of the question. Yasmin ( Salsbury ) was exceptional in her commitment to help me and her communication in seeing the job through to me being 100% happy with the end result . She made a promise and totally delivered . Couldnt be happier or more grateful ????
A very positive experience at Lavita Outdoor Furniture, special mention to Sorei who had incredible product knowledge and his customer service skills were the difference to close the sale. Strongly recommend this business and the customer focussed team.
Very helpful team and fantastic products made to last and comes with piece of mind warranty. Cameron was very helpful in finding us what we needed and able to get it to us very quickly. Definitely recommend.
Very friendly and helpful staff. The experience was very pleasant and easy. Lydia was very well informed about the product I was interested in and Yasmin was very efficient in processing our order. Great experience.
John came and helped with the selection Of a dining set and offered a good deal on the price. I was very thankful for his gracious service.
Best customer service you’ll get anywhere! Shopping here was a breeze staff very helpful
I have bought furniture three times and every time my experience has been exceptional. The furniture quality is outstanding and the customer care is next level.
Thank you Yasmin for the wonderful service yesterday. You made the ordering process so easy, Would definitely recommend Lavita furniture at Salisbury.
We were very happy with the service we received - top class and highly recommended
After spending several weeks researching pool lounges online from regional NSW we found exactly what we were looking for at our daughters’ in Melbourne over Easter. I spoke with David Kim at Levita Alexandria and arranged purchase and delivery of the Noosa series lounges to Port Macquarie. David impressed me with his professional, knowledgeable and very cooperative approach which made our ‘complicated’ arrangement very easy and relaxed. I have no hesitation in recommending him.
Nice and friendly service with great knowledge of the products. Good quality furniture at an affordable price.
Amazing products, high quality and fantastic customer service from Mauro and Jose. Very happy with my service and can't wait to go back again. Top level customer service 5/5
Extremely happy with service and price. The outdoor furniture at Lavita is the best we've seen after shopping around for months, and best of all NOT made in China Paul & Margaret
Very high duality for outdoor lounges! Very good service !
Very good product at a good price. Helpful and friendly sales staff. Delivered by efficient guys in a few days.
We had a wonderful experience with David. He was extremely helpful and very friendly. He was able to assist us with exactly what we wanted and even went above and beyond with some “lemon” styling. A very positive experience. We will definitely be returning!
Brook was quick and efficient with her follow up and provided us with great service. Thankyou Brook
Great in store service and delivery team was fantastic. Had our dining suite for years now and we still love it. Easy to clean and looks amazing!
Very helpful
Superb service, Shohrat was very helpful and detailed in her information. We are very happy
John from Lavita Outdoor Furniture at the Salisbury store was very friendly and knowledgeable. Exceptional service.
We walked in and we were instantly greeted by Shourat, who was a delight. She was patient as she went through the different hides of leather and configurations. She was very knowledgeable and made the process seamless. Thank you Shourat!
What an amazing experience I had at Lounge Living Auburn! Their lounge is quality with price. The staff is so knowledgeable. Great customer service. Walked out with a happy experience. I will recommend their service as commendable.
Great team and service. Our furniture arrived and looked good, but the delivery driver pointed out two chairs were slightly wobbly so Lavita replaced them within a couple of days with no fuss. Thanks!
Great quality. Great service.
Very helpful staff and honest comparison of products. Looking forward to our new outdoor furniture!
Great service. Thank you Mauro and Jose for your amazing customer service.
David was an amazing salesman. Very knowledgeable on the products and accommodating to our needs. Store had a great range, excellent value and ask for David, he’s the best.
Ben was great. We rocked up and not long after had to take an important call. This lasted 20 minutes. During this time Ben kept an appropriate distance, was friendly and professional. We ended up buying the outdoor lounge mostly due to Ben's assistance.
I have purchased from the store now twice, and the furniture has been top-quality. The staff are friendly and very helpful. Thanks guys.
Very helpful and knowledgable.
So easy great service
What a brilliant sale experience from Jose Alexander NSW. Thanks for the professionalism and product information as well as answering all our questions about the lounge. We need more sale personnels like you. Very much appreciated:-)
Thanks for showing us and explaining all the details John. Thanks for your patience.
Great products and great service, thank you to the team
Good service by Mauro, great product.
So happy with my purchase. Great selection.
Excellent service from the team.. very helpful and accommodated my delivery request for my last minute purchase. Absolutely Loving my new outdoor lounges . Thanks guys!!
I experienced wonderful sales and customer service from Jose and the Lavita Team! I would give them more than 5 starts if I could.
Purchase a 2 Lounges a Buffet and outdoor setting from this place and quiet impress with the Sunbrella products they sell comparing price to other retailers the quick dry inserts and salt resistant frame with Sunbrella fabric that I have tested with bleach to clean Don’t waste you money with other products go and see the range a Lavita furniture Alexandria
James followed up on our interest in a sun lounge set and went out of his way to negotiate a better price and delivery fee. Great service and a professional approach to customer service!
Great service - The outdoor set arrived and looks amazing. Thanks
Our Sales person, Brooke, was attentive, polite, was able to answer all questions in regards to the furniture and helped us make a decision that we were very happy with.
Thanks for your assistance and making our decisions easier!
Yasmin Morris. My first contact with her was via phone inquiry. The inquiry related to a purchase we were very Interested in purchasing, however was not in stock. Yasmin immediately made arrangements for a sample of the stock to come to the Salisbury store ( within days). The suite was not exactly what we had in mind, however Yasmin gave us the time and space to browse the many other suites available. Her bright personality made it a pleasure to business with her. Yasmin was able connect and understand our needs for the outdoor space we were creating, giving options and choices. We purchased what we needed and were thrilled at the whole experience. She was an awesome sales woman.
The representative was such a patient worker who helped us make the right decision on purchase. She was such a lovely person. Thanks for all your help. I will return just for her customer service skills
Mauro was absolutely fantastic at helping us pick the perfect lounge for our outdoor area. He was very knowledgeable with the whole range which made picking our lounge easy
Great service & communication with a smile. Clearly new the products he was selling. Thank you
Great service, staff took the time to go through our options, gave us time and space to think about it. Quality made foam and fabric for outdoor furniture. Most comfortable outdoor sun lounge we've ever tried. Bought some furniture and would definitely go back.
Excellent service
Fabulous service on the day Yasmine was so knowledgeable and so great to deal with we really appreciated her help.
Just before Christmas I had another delivery from Lavita for an outdoor lounge and I absolutely love it. Sunny opened my eyes to another couch, that is definitely much better than my original thoughts. Sadly I couldn't get one of pieces up to my apartment, due to the length, however John and his partner tried so many different ways to get this through the stairwell. I could not thank the both of them enough for trying. Even though I have half the lounge and the ottoman, i know i wont be where I am forever but the lounge is such quality, it will be at the next place as it is also a style that wont date. Anyway, I am so happy and I am thankful for such a persistent delivery team. The fact that you tried was more appreciated that you realise.
Very happy with my furniture good service received from staff Aifa and Jordan who went above and beyond to make sure we receive our delivery on time.
I was so happy with the service provided by Adrian Krygger at Lavita outdoor furniture Mount Waverley store, bought the Savannah outdoor furniture with 3 seater, 2x seater and the coffee table, I am waiting for one single chair that Adrian stated that will be available sometime in January. He was very kind enough to get the chair down to Mount Waverley store for me to collect when it’s available. Thank you Adrian for all your help.
Great service. Very helpful over the phone!
Great customer service and knowledge of there products
Service was AMAZING!! Great value for money! Can’t wait until we get our purchases delivered. The lady who assisted us was so helpful. Her name started with L (Lavinia?) and she was a little blonde lady. Sorry I forgot her name but she was the best.
Great experience buying our new outdoor furniture from Lavita. The lady who looked after us was fantastic - great, friendly service. Recommended
Great Service. Highly reccomend
Fantastic service and great options. Highly recommend.
Good place to shop, the staff is extremely helpful , and they have good product knowledge , will designate recommend to my friends
How great to enter a shop where they greet you with a smile and hello. Very easy to deal with, great selection of outdoor furniture. Definitely worth shopping loved everything thank you ????
Roy was very helpful, went above and beyond to make sure that the desired items would be delivered in a short period of time. Impressed with the great quality and range available. Highly recommended
Very helpful staff!
Shohrat was very professional and helpful in assisting us with the purchase of our outdoor lounge. We would recommend this store that has a great range of outdoor furniture.
We recently visited Lounge Life / Lavita as we were looking to purchase an indoor and outdoor lounge suite. We were pleasantly greeted by Deepa as soon as we entered the store. She pointed us in the right direction and was always available when we had questions. Nothing was ever an issue and she was only too happy to accommodate our needs. When we were ready to proceed with our purchase Deepa handed us over to Yasmin who also went over and beyond. Her customer service skills and knowledge was second to none. I would highly recommend this company to anyone wanting a great quality product with service to match. Thanks again Yasmin and Deepa. ????????
David was amazing!! He was soo helpful when I went into the store to purchase an outdoor lounge for our pool room. He was able to help me with measurements and even assist with choosing the right colour to match in with my home. Thank you!!
Visited Casula store. David served us, he was extremely helpful and all our requests were answered promptly. Nothing was too much trouble, he was polite and knowledgeable. A great experience visiting and purchasing here.
I found the shop assistant to be very helpful with what we were looking for. And it resulted in a sale
Jose is an excellent salesperson. He is knowledgeable of their products and patiently worked with us to get best solution for our needs.
John was super helpful and lovely to deal with. He made our purchase an enjoyable experience. Thank you!
Lydia and team were very helpful. Lots of choice in outdoor furniture. Recommend a visit.
Great service!
John was very friendly and the price was reasonable.
Good advice and competent service. Thanks.
Great service and friendly staff!
Excellent service and products
We visited Lavita showroom at Salisbury QLD twice and on both occasions the sales team member Lydia looked after us with patient and courteous manner. Also thumbs up for Yasmin and John for their assistance. Excellent customer service at Lavita Salisbury showroom.
Very helpful staff and great products
Friendly service with good knowledge of products
Absolutely stunning pieces and well priced for the quality. A big shout out to Yasmin, 5 star service and made the experience a top shelf one ????
Excellent and efficient service. Thank you.
Great service, great product. John was incredibly helpful. Thank you.
We bought the Savannah outdoor lounge suite today at the Brisbane store. Scott was extremely helpful and lovely to deal with. Delivery time is 2 to 3 weeks, so can’t wait to get our furniture. Thanks to all the team who were all very welcoming.
Salesman was fantastic, thanks Scott. You really made the process simple and worry free
Our experience at Lavita when looking at outdoor furniture with Kiarash was excellent. He was friendly, courteous and knowledgeable. He showed us several items and explained their features in detail. His assistance helped us to decide and buy what we need today itself! Thank you Kiarash.
Fantastic service , very knowledgeable great price .. so helpful I would definitely recommend .
Awesome service. Looking forward to the arrival of my outdoor lounge
Great friendly service ,explained the product very well ,all its features and benefits . Jose was extremely helpful. I'm also happy with the quality of the product that we purchased . iMy husband and I had a wonderful experience at Lavita furniture. Thank you again Jose much appreciated !!
Great job people
Great team, great prices and excellent service thanks Jose
Staff are friendly, efficient, and accommodating. Showroom is easy to navigate
Well looked after Good range of stock
Adrian was extremely knowledgeable with his products. Very professional polite and helpful ???? Can’t wait for my outdoor sofa to arrive !
I was recommended to Lavita by a great friend. She owns some of their outdoor furniture and knows its quality. My in store experience with David was wonderful. He knows his stock (which is exceptional quality) and has an understated yet helpful and warm approach to sales. Zero imposition, and a great range of quality furniture. I took business cards because I am going to recommend this store to all of my friends who are in the market for outdoor furniture.
Excellent customer service, and lovely outdoor furniture! They helped me decide what to buy, and organized delivery to me in W.A!
Shohrat was super helpful and made my decision a whole lot easier Thankyou
Kiarash was very knowledgeable and a pleasure to deal with. My wife and I were very impressed with him. Great salesman!
The team were fantastic, particularly David who helped me select the right setting for our purposes. Talked me through all the options and did a great deal. Delivered 4 days later! Great quality and fabulous service. Thanks so much!
Answered all our questions and showed options. Great service.
Great quality, great service, great price!!! Jose was very personable and patient while helping us with our outdoor furniture. Worth making the trip to the showroom.
Great service.Very informative and helpful and great products. I would highly recommend their furniture.
Jose was amazing . He answered all my questions and I was impressed how he knew the weight limit. Many other places have no idea. He explained everything thoroughly and was so polite and friendly . We need more Jose’s in the retail industries. His a big asset to this company.
Excellent service and products thank you
Roy was polite and professional and made our shopping experience very easy.
Dealing with David was a pleasure, I would definitely recommend visiting Lavita if you’re interested in quality furniture and friendly service.
Lovely sevice and the outdoor setting we purchased look just like the one advertised. Great price thank you.
Furniture looks great. Delivery drivers were so helpful and lovely. Thank you for your service
Great customer service from David in Alexandria friendly and efficient
During my shopping experience at Lavita Furniture, I had the pleasure of interacting with David, the salesperson. I found him to be highly knowledgeable about the products and, most importantly, genuinely helpful without being pushy. He guided me through the options, allowing me to make an informed decision. David was patient in answering all my questions and helped me get the best deal on the Manly White Outdoor furniture.
Excellent service
Great service
The customer service from David was fantastic and the selection of outdoor furniture was great. Definitely worth visiting the showroom and will buy from there again in the future.
The moment I saw this shop, gives me the vibes to buy my outdoor furniture. The price is great and I hope it last forever, it's a 3 seater leather couch and just perfect for our deck beside the pool, such amazing people!
Brooke’s knowledge of all products is fantastic. Thank you for making our purchases such a breeze. Highly recommend Lounge Life Dandenong to anyone looking for quality furniture.
Great customer service ... good product knowledge, useful advice and quick quote generation. Ordering was made very easy and all options for delivery & set up were clearly outlined with relevant pricing. Highly recommended.
Brooke knew her stuff, was honest and gave good advice. I would do business with her again.
Wonderful team who were quick to help us find the perfect outdoor setting for our entertainment area. We received confirmation in less than a week that our pieces were transferred to the Brisbane warehouse and that we’d be contacted soon for delivery. Thanks for your help Scott - we cannot wait to get our new furniture!
John was amazing to deal with. His service was impeccable and was very knowledgeable. Thank you John
Excellent service. Helpful, friendly, swift to respond to queries and willing to seek answers to tricky questions. We had been looking for a square, cantilever umbrella online and in stores for about 6 months.. Finally today found 'Lavita Outdoor' online, where my questions were rapidly answered, resulting in a quick trip to their showroom confirming ease of umbrella operation and decision to purchase. Now anticipating delivery and a relaxed summer!
I would recommend anyone requiring a new lounge to speak to Puja. She was very helpful and knowledgeable and has excellent customer service skills. It was a very pleasant shopping experience.
Great service, efficient and helpful
Great customer service!!
Great customer service and spending time with me to discover the right furniture that suited our needs.
Yasmin was very helpful on the phone yesterday and Scott was fantastic today helping me find outdoor furniture I liked.
Jose was very informative and knew all about the products he was selling, from the manufacturing of the frames and the quality of the foam used in the furniture. Great service !
Fantastic customer service! Zara from the Salisbury store was so friendly and helpful, and super quick to email me back with requested information. She explained everything and made the ordering process so simple. A shout out to Tyler also, who helped me out in Zara’s absence. What a fabulous team .. I would certainly recommend them ????
Amazing experience! Shohrat was very helpful and insightful .Best service I’ve ever received in any retail store in Sydney!!!
We purchased a new outdoor table and chair setting and outdoor lounge from Lavita Furniture Salisbury. The staff were all great and the products are exceptional quality - after extensive searching elsewhere, we managed to find exactly what we wanted at Lavita. What was extra special was that we needed to undertake a renovation to our outdoor space ahead of the delivery of the furniture. Yasmin and the team were really happy to hang on to our purchases until we were ready for delivery (and this was weeks - thanks Yas!). When we were ready for delivery, Yasmin sorted the delivery for us straight away, and the crew installed and set up our new purchases then took all the empty cartons etc away. No need to even do a dump run to the recycle plant. I can highly recommend Lavita Furniture - go and chat with Yasmin, she will sort you out.
Great service from Jose! Very informative without being pushy
Great service the staff really took care of us. Thank you again
Jose was very pleasant to deal with.
We found Sofia to be extremely knowledgeable about the products. Sofia was easy to talk to very helpful made sure we got the correct size setting for our deck and ensured we got the best price. We would recommend Lavita Furniture and Sofia to our friends and family.
Awesome service and product! Great value for money
The team are all so helpful and knowledgeable
Couldn't ask for better service great help answer all questions about product service be back again AAA±++++++++
Answered all of my questions thoroughly and had great product knowledge.
Jose was extremely helpful in making me decide on must suitable product to purchase and was very friendly throughout the process.
Have purchased from Lavita several times, great team to deal with and the furniture is alway's top quality. Will buy again.
Amazing service and really happy with the quality of the products. Highly recommend
They were extremely helpful I would come back again.
Jose was amazing.
Great experience overall. Good collection, friendly staff. Shohrat, who helped us with our purchase was amazing, seemed to have good understanding and experience, and helped us with our decision making.
Jose was professional and very helpful. Would definitely recommend. The product range is good too.
Easy to deal with. Great products with quality finishes.
Raymond was the perfect salesperson - not pushy and gave us all the info we needed to make our decision to purchase. Looking forward to our new furniture arriving!
Nice furniture, reasonable price, good customer service!
I drove two hours to get to Lavita Outdoor Furniture. I was greeted by a lovely young man named David. I had looked at their lounges on-line but thought it best to come into the store and try them out. David was very happy to show me around and new his craft. I advised him exactly what I was after and he showed me a lounge suite that would suit my house as the space was not very big. I ended up buying the lounge David recommended and was able to try it out in store. It is so comfortable and exactly what I was after. As we went downstairs I asked about the outdoor furniture, once again David was a fantastic help and I purchased a 9 piece outdoor table & chairs. The transaction went very smoothly. David explained about shipping & time it would take for my lounge to be made & how long before I receive my purchases. I left the store extremely happy and give credo to David for his outstanding customer service. I would definitely buy from them again.
Great customer service, great showroom, great products. Lots to like.
Yasmin was so helpful & patient, so friendly & thorough. She explained all options clearly & also wrote up a very concise & easy to understand quote. She is a pleasure to deal with.
Puja was very helpful Very quick and professional
Excellent 'no-drama' service from the moment of 'live chat' contact with my questions answered on the offical website to shipping after Easter for my outdoor lounger set. I love my aesthetically pleasing yet practical umbrella shade (I think the alan key and pillar were missing from my installation pack but luckily I have the tools required at home) And it's definitely a bonus answering my question after-sale! Thank you Yasmin from your happy customer. Even the delivery driver & mover was nice and friendly. I'd love to see Lavita release a new product - your own brand's outdoor lounge cover :)
Great service from James, thank you
David was professional, helpful and efficient.
Fantastic in every way. Shorat walked us around the store on an iPhone tour. Looked at and discussed products. Order then placed and delivered today. Set up now here’s a picture.
John was very helpful and also efficient in processing when we made the purchase. He also respected our time line which was appreciated. Thanks for extending the Easter sale for us.
I wanted to see these products in store after seeing them countless times in my social media feed. So glad I came in to test the comfort. I had my heart set on one particular model but after sitting with another for a while I changed my mind. All my questions were answered well by David who provided excellent customer service. Although we aren’t ready to purchase in full we’ve secured our choice with a holding deposit and we’re looking forward to a relaxing and comfortable summer.
Great customer service. Brooke was very helpful.
Absolutely stoked with the service I received by Brooke. She was super helpful, knowledgeable and I can’t thank her enough. Love my new outdoor set, it’s stunning and will be shopping at Lavita again! Thank you ????
David was most responsive and helpful. He knew his product range and made an interstate purchase easy.
What a wonderful Company to deal with especially David. Love my new deckchairs . Highly recommend this wonderful company
Brooke was a pleasure to deal with and looked after us while we looked at different options. We will be back to order more furniture soon, love the look and feel of the Lavita furniture.
I think her name was Tina (not sure) she was so knowledgeable of all products on the floor that it didn’t take us long to decide on our choice. She provided appropriate and timely information when required while allowing us time to ourselves to decide on what we wanted. Can’t wait for our goods to be delivered.
Great Service. David was very knowledgeable of the product range and guided us through choosing the right products for us. The outdoor furniture products are high quality and affordable.
Great quality outdoor lounge, helpful service and prompt delivery. Very happy with our order.
As soon as I walked in I was greeted by David, Answered all my questions was very clear and helpful, Great customer service!!!
John was very professional and eager to satisfy our needs. He was willing and eager to answer our questions and to ensure all our questions were answered.
Sales advice And support was great. Online Ordering system is very easy to access and make payments & track order.
Great service, Liam was super helpful and gave us all the information we needed to make a purchase on the day. Would highly recommend to anyone looking for furniture.
The outdoor furniture in beautiful and has a five year warranty. Team members were helpful and accommodating.
Top product and top customer service to match. Knowledge of product, genuine interest in our requirements, and gave us privacy to take our time discussing what we wanted to buy.
Knowledgeable salesperson
Great service and quality furniture!
Very happy with the customer service from John at Lavita, Mount Waverley … he was very pleasant and helpful. I haven’t taken delivery of what I’ve purchased yet but after seeing them and trying them out in the showroom, I’m sure I’ll be more than happy with everything. I’ll add a photo once I receive them (if I’m able to).
Brooke was incredibly helpful with our new purchase.
Very helpful and easy to deal with. Great range of high quality outdoor furniture in Sunbrella fabrics
I could not ask for better service. Ordering online was amazing, the sms to give you an idea when they would arrive, the phone call to book my delivery was brilliant and the deliver drivers were on time and professional. I love my new outdoor sun lounges. Very happy with the entire experience. Thank you Lavita
David and David were friendly, helpful and accomodating to our situation. They made doing business with Lavita really easy.
Great range of products. Terrific service
Thank you very much Shohrat for the amazingly quick and easy FaceTime tutorial on how to use out new Sanctuary Outdoor Cantilever Umbrella which is such a beautiful and practical piece of outdoor furniture! I can see us spending hours under the shade …
I purchased my outdoor sofa today and am expecting delivery soon. So far my experience with the company has been excellent. David (the manager) is very personable and professional. From selecting the item through to sorting the finer details and then purchasing, all was easy and very well handled. Excellent so far, I look forward to receiving the sofa.
We were looking for some new loungers for the pool and Lavita had a terrific selection and the warehouse had samples of each type to try out. We received excellent service while we were at the store and after ordering them the shipments came sooner than expected with great communication. We are enjoying the new loungers and look forward to using them for years to come.
Great service and Great products